PRIVACY POLICY
As operators of this web platform, we attach the utmost importance to the protection of the data you provide to us. We treat your personal data confidentially and in accordance with applicable data protection provisions, the provisions of the European General Regulation (GDPR), as well as this privacy policy.
This privacy policy describes how your personal information is collected when you use the site and how it is used, as well as the choices you have about how this information is collected and handled.
How we collect data
We collect information in two ways: information you provide to us directly by entering information into the system, and information we receive implicitly through the use of our services.
The information we receive from your use of the Services is primarily non-personal information generally provided by web browsers, servers, e.g. browser type, preferred language, referring website and date/time of each visit. We collect this non-personally identifiable information in order to better understand how visitors use the services and, where possible, improve their experience (based on our legitimate interests pursuant to Art. 6 (1) lit. DSGVO).
Purpose of the treatment
We process your personal data as part of our business relationship.
In order to be able to process your requests, when you send us a booking request, we store your name, title, address, email address, postal address and telephone number.
When you send us a booking request or book a stay, we save your data, as well as data about other guests in the booking request. We use your personal information to fulfill tasks arising from the bookings you have made. We may send you information before your stay and ask you to comment or write a review after your departure.
If necessary, we will use the data to inform you about future offers and to contact you if you have registered on one of our waiting lists.
If you have registered on our mailing list, we use your data to periodically send a newsletter.
For the security of your data
In accordance with Article 32 of the GDPR, taking into account the state of the art and implementation costs, as well as the nature, object, context and purposes of the processing, as well as the risk of varying probability and severity for the rights and the freedoms of natural persons, we have put in place appropriate technical and organizational measures to ensure an adequate level of security, taking into account the risks arising in particular from the destruction, loss, disclosure or unauthorized access of the personal data processed .
These technical measures include encrypted data transmission between your browser and our servers, the ability to ensure confidentiality, integrity, availability of data by controlling physical access to data, as well as access, disclosure, alteration or unauthorized destruction.
Furthermore, we have established procedures to ensure the protection of the aforementioned rights, the deletion of data and respond to risks relating to the security of the latter. We also already take into account the protection of personal data through the development or selection of hardware, software and procedures, which follow logics aimed at data protection by design and protection by default.
In accordance with applicable law, we will do everything in our power to ensure that all data controllers comply with relevant security regulations to protect the personal data they handle. By providing your personal data, you consent to the transfer (and processing) of such data to countries located outside the European Union, according to the purposes indicated in this statement.
We remind you that you also have a responsibility to protect your information on this platform and not to provide unnecessary personal information. Do not provide your access data (the link to your personal area) to third parties. Data transmission in public communications networks (for example in the case of communications via e-mail) may present possible security gaps. Therefore, we cannot guarantee complete protection of your data against access by third parties.
Right to information, cancellation, blocking
Without prejudice to the applicable provisions, you have the right, in accordance with Art. 15 of the GDPR, to obtain access to the personal data stored, know their origin, the recipients to whom the personal data have been or will be communicated, and the purpose of the data processing, as well as the right to rectification or cancellation of these data (articles 16 and 17 GDPR). For further information on personal data, please contact us at any time at the address below.
An access request may require a small fee to cover our costs. Furthermore, we are required to verify your identity before we can process such a request.
Cookies
We use temporary and permanent cookies; These are small files that are stored on users' devices. Cookies are used both to help maintain security and are necessary for the operation of our web platform and to save the user's browsing preferences when confirming the cookie banner. Additionally, we or our technology partners use cookies for reach measurement and marketing purposes.
Data archiving and deletion
The data processed by us are deleted or limited in their processing pursuant to Articles 17 and 18 of the GDPR. Unless expressly stated in this privacy policy, data stored by us will be deleted as soon as it is no longer necessary for its purpose and the deletion does not conflict with statutory archiving requirements.
Unless the data is deleted because it is required for other legitimate purposes, its processing will be limited. It means that the data is blocked and is not processed for other purposes. This applies to p. e.g. for data that must be retained for commercial or fiscal reasons.
Contact
If you have any questions, comments or requests for information about this privacy policy, you can send an email to info@hotelangelo.com contact the following address or telephone number.
Hotel Angelo s.n.c. – Piazza Mercato 6 – 38077 Comano Terme Tn
Telephone number: 00390465709500